Welcome to Evobiotics Pvt Ltd. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. General

Evobiotics Pvt Ltd operates an online store offering nutritional supplements and wellness products. We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being published on this website.

2. Eligibility

By using our website, you confirm that:

•  You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
•  The information you provide is accurate, complete, and up to date.
•  You will use our website only for lawful purposes.

3. Products

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur. Evobiotics Pvt Ltd reserves the right to correct any errors, update product information, or discontinue products without prior notice.

Product images are for illustration purposes only. Actual packaging or appearance may vary from the images displayed on the website.

4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

•  Accept or reject any order.
•  Cancel an order due to pricing errors, suspected fraud, stock unavailability, or other unforeseen circumstances.
•  Contact customers to verify order information before processing.

If an order is cancelled after payment has been received, the applicable refund will be processed using the original or an agreed payment method.

5. Pricing and Payment

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We currently accept:

•  Cash on Delivery (COD) for orders below Rs. 10,000.
•  Bank Transfer.

Orders paid by bank transfer will be processed after payment confirmation.

6. Shipping

We currently deliver within Pakistan.

•  Shipping charge: Rs. 350 per order.
•  Delivery times are estimates and may vary depending on the destination and courier service.

Please refer to our Shipping Policy for complete shipping details.

7. Returns and Refunds

Customers may return eligible products within 10 days of purchase, provided the product remains unopened and in its original packaging.

If a product has been opened and you are not satisfied, please contact our Customer Care team at 0334-9689683 for further assistance.

Approved refunds will be issued through:

•  Bank Account Transfer
•  EasyPaisa
•  JazzCash

Please review our Returns & Refunds Policy for complete details.

8. Health Disclaimer

The nutritional supplements sold by Evobiotics Pvt Ltd are intended to support general health and wellness.

Our products:

•  Are not intended to diagnose, treat, cure, or prevent any disease.
•  Should not replace professional medical advice or prescribed medication.
•  Should be used according to the instructions provided on the product label.

Always consult your physician or a qualified healthcare professional before starting any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, and designs, is the property of Evobiotics Pvt Ltd or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any website content without our prior written permission.

10. User Conduct

You agree not to:

•  Use the website for unlawful purposes.
•  Attempt to interfere with the operation or security of the website.
•  Upload malicious software or harmful code.
•  Provide false or misleading information.
•  Violate the rights of Evobiotics Pvt Ltd or any third party.

11. Limitation of Liability

To the fullest extent permitted by law, Evobiotics Pvt Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts in Pakistan.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Evobiotics Pvt Ltd

Customer Support: 0334-9689683

Thank you for choosing Evobiotics Pvt Ltd. We appreciate your trust and are committed to providing high-quality nutritional supplements with reliable service and a secure online shopping experience.