At Evobiotics Pvt Ltd, customer satisfaction is our priority. We strive to provide high-quality nutritional supplements and a hassle-free shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

You may return any product within 10 days of the purchase date, provided that:

•  The product is in its original condition.
•  The product packaging is unopened and sealed.
•  The item has not been used, damaged, or altered.
•  Proof of purchase (order confirmation or invoice) is provided.

Products that meet these conditions are eligible for a full refund.

Opened Products

If you have opened the product packaging and are not satisfied with the product, please contact our Customer Care team before returning it.

Customer Care Number: 0334-9689683

Our customer care representative will review your concern and guide you through the appropriate solution, which may include a replacement, exchange, or refund depending on the circumstances.

How to Return Your Product

You can return your product directly to our office at the following address:

Evobiotics Pvt Ltd
OFFICE NO 280, STREET NO 11
OLD OFFICER HOUSING SOCIETY
PESHAWAR, PAKISTAN.

Please ensure that your return package includes:

•  The product(s) being returned
•  Your order number or invoice
•  Your name and contact details
•  The reason for the return

We recommend using a reliable courier service that provides shipment tracking.

Refund Process

Once we receive and inspect your returned product(s), we will notify you regarding the status of your refund.

If your return is approved, the refund will be processed through one of the following payment methods:

•  Bank Account Transfer
•  EasyPaisa
•  JazzCash

Refunds are generally processed within 5-10 business days after the returned products have been received and approved.

Non-Returnable Items

The following items may not be eligible for return or refund:

•  Products returned after 10 days from the purchase date.
•  Products that have been damaged due to misuse or improper storage.
•  Products with missing parts, accessories, or original packaging.
•  Products that have been tampered with or intentionally damaged.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We will investigate the issue and arrange a suitable resolution, including a replacement or refund where applicable.

Contact Us

If you have any questions regarding our Returns & Refunds Policy or need assistance with a return, please contact our Customer Care team.

Phone: 0334-9689683

Return Address:
Evobiotics Pvt Ltd
OFFICE NO 280, STREET NO 11
OLD OFFICER HOUSING SOCIETY
PESHAWAR, PAKISTAN.

Thank you for choosing Evobiotics Pvt Ltd. We appreciate your trust and are committed to ensuring your shopping experience is simple, fair, and satisfactory.